I love this picture from http://www.organizemyhouse.comIt reminds me of a typical kids room when pest control would go out to start a bed bug treatment and the client would say, “I told my kids what needed to be done but they didn’t do it”.
On Sunday evenings, the IBBRA Bed Bug Hotline is flooded with calls from people that have questions about prepping for chemical treatment for the next day. Because most people don’t even look at the list until Sunday morning, they are often overwhelmed with the extent of the list. They realize that it is much more work than they anticipated and have lots of questions pertaining to the process. Of course, they called their pest control company but to no avail, no one answers the phone on Sunday (nor should they -everyone needs a day off) and they are left to scan the internet for answers.
It is always blamed on the pest control company because people feel they should have someone to answer their questions at their convenience. Funny how people feel that they are so entitled! Surely, some people tell me that since they are paying so much for the treatment that the pest control company should be doing all the work.
They have no clue.
Right up front, I let them know that since there are so many different scenarios that have to be taken into consideration when it comes to bed bugs, I couldn’t possibly make alternative suggestions nor go against whatever it says on the list that was given to them from their professional.
I have no problem helping to walk them through the process if they had not already hired someone to do the job but I would never attempt to change or go against their pest control company procedures.
Because of this, I decided to share a simple but powerful introduction to bed bug treatment preparation so that people fully understand that it may not be something that you can do in the later part of a day before a treatment and in most cases needs a few days up to a week to prepare.
Bed Bug Education isn’t an Option – it’s Mandatory!
For most of you, getting rid of bed bugs is the easy part, providing the client does exactly what is needed to prepare and do their follow-up. The problem we all face is lack of corporation but you have to be “specific” if you expect your clients to be part of the solution.
I’m sure that if I did a swot analysis of more pest control companies, I would be able to define your weaknesses in client communication right up front. Whether you realize it or not, these are threats to your bottom line each year. Your time, is money and your reputation is all you have.
All of this is part of the upfront education that pest control companies need to be addressing with their clients. You can’t just hand them a contract to sign and a single sheet for prep and walk away leaving them to fend for themselves if you expect it to be done right.
Moreover, I suggest not complaining that your clients don’t have their prep done right if you haven’t taken the time to let them know that prepping is the most important part of the process in order to eliminate the problem completely.
For close to a decade, the IBBRA had their thumb on the pulse of obstructions that accompany communication problems and frustrations between clients and companies. Whenever we found a need to provide information to assist pest control, we created it for them. The list has grown throughout the years full of data specific materials that address bed bug problems for pest management. All these materials are customized for each company with their logo and contact information and easily printed out to hand to their clients.
As an example of the 70+ documents, we provide to our IBBRA members, these documents are updated and revised yearly. I have placed our opening statement for our chemical prep sheet below. The complete prep sheets details every possible situation so you don’t have to spend hours in upfront education with your clients.
I hope this can help more of you!
Stress the Importance!
We always suggest that you tell your client upfront, not to hold off reading the prep sheet until the night before a treatment as it entails a lengthy process that may take days to prepare depending upon the residents, dwelling condition and extent of the infestation.
Preparing For Chemical Bed Bug Treatment
Chemical treatment for bed bugs requires complete cooperation and compliance which is essential to ensure the most effective and successful results. Thorough preparation may present a considerable hardship for (handicapped or senior individuals) and may need time considerations and additional assistance.
A thorough and successful treatment cannot be achieved while there is excess clutter. Removal of excessive clutter is mandatory. Let them know you will conduct an inspection to get a sense of the full extent of the problem and to prevent the disturbance and spread of bed bugs before treatment.
IMPORTANT NOTE: These following detailed instructions must be performed before any treatment can commence. Failure to have your unit prepared will cause rescheduling costs and your technician will not provide treatment to any unit or dwelling that has not met these preparations. We reserve the right to refuse to perform any service if the property is not properly prepared for any bed bug treatment. If you should have any questions regarding the content included in this preparation guide, please do not hesitate to contact us.
DO NOT MOVE ANYTHING FROM INFESTED ROOMS WITHOUT PROPERLY WRAPPING AND SEALING TO AVOID THE SPREADING OF BED BUGS
Make sure to prepare and put aside, two weeks of clothing items for each member of the family.
When you are sitting with your client and signing a contract, it is at this time that you ask them to read the prep sheet in full and SIGN HERE ________________________.
If your client has a problem with it, you may have to schedule treatment at a later date when they feel they can have the list completed. Give your client a call BEFORE you show up asking if the prep list was completed – you can save yourself a trip. Don’t waste your companies or techs precious time with a client that isn’t willing to work with you. There is no amount of money that is worth it – you will find that it will cost you more in the end if you don’t.
The IBBRA is always looking for new members that want to be part of our team! You become part of a community of respected bed bug professionals. As a community of likeminded professionals, we are dedicated to eliminating bed bug infestations through environmentally sound practices and the most comprehensive and valuable educational resources available. Reach out to us; we’d like to welcome you aboard!
http://ibbra.org/become-a-member/ or email us for an application at email@example.com
So many property owners are having bed bug problems! They feel powerless because even after repeated treatments, the bed bug still keep coming. Makes one wonder what are they doing wrong.
Infestations are Completely Avoidable
It never ceases to amaze me how some of the best success stories come from the biggest failures. The truth is, that one doesn’t have to get bed bug infestations and infestations are completely avoidable. (If you are paying attention and doing your due diligence)
After years of listening to the bed bug woes of renters and owners of rental properties (and having been a property owner myself), the bottom line is, bed bugs deeply affects your ROI. For most, that bottom line is their retirement account and without a proactive common sense plan in place, the bed bug treatments will easily drain it until there is nothing left for retirement.
I recently spoke to a man that was so upside-down because of constant bed bug treatments that he went into foreclosure and lost his building. Another woman couldn’t afford a professional and attempted self-treatment for close to a year that failed – she got in her car and drove away, never to return.
Major Concerns for both Tenants and Property Owners
- The major tenant concern nowadays is moving into a unit or building that already has or had bed bugs.
- The biggest concern for the property owner is whether their tenant will bring bed bugs into their unit upon move-in or somewhere down the line and not be susceptible to their bites.
Since November 2016, I have been working with a property owner of 40 units who was suffering with repeated bed bug outbreaks. He had eighteen back-to-back professional chemical treatments over the past year and a half costing him on an average of one and a half times the rent of each unit, each time. He was losing money fast and feared he would never get ahead of it and reached out to me.
Once I explained what was happening within his property and gave him tips on how to get ahead of it, he now understands how his innocent ignorance created part of the battle and his pest control company never filled him in to the truth about bed bugs.
I often ask people if one hundred people walked across a lawn and seven of them had fleas jump on them – who’s fault is it? How about your child that went to school and played touch football with Johnny who had head lice (but no one knew it) – and your child came home with head lice – who’s fault is it?
It’s kind of the same thing with bed bugs. They are parasites and can be just about anywhere you visit where people congregate. You may sit waiting for your appointment at the social security office and have one crawl on you – at the doctor’s office – work – your school auditorium, the gym or at your favorite restaurant.
Pointing fingers doesn’t accomplish anything. Sure you might have a tenant that isn’t “the ideal” tenant but all in all, life gives us enough guilt and shame and adding bed bugs to the mix only exacerbates bad feelings.
The Saboteur Is the Bed Bug
Anyone can get bed bugs at any time. It’s not your fault – you did nothing wrong – it is what it is.
Not always is the tenant at fault for bringing in bed bugs because they can be in an adjacent unit which when the tenant moves out the bed bugs start to forage for survival food.
Most people who rent, once they hear of or encounter a bed bug problem in their unit or building want to move. The most common question I ask of those who rent is; “if your landlord educated you on bedbugs and had regular inspections, would that make you want to stay?” The answer was ABSOLUTLY! It’s so much better than being made to feel that it is all their fault. One of the main reasons renters turn to self-treating is that they are afraid to tell their landlords they have them for fear of being evicted or shamed or having to pay extra for treatments.
Now I don’t know about you, but having a full building with good paying, long term renters is the goal of any property owner. Turnovers cost money! That tenant retention means not having to shell out money to prepare a unit for rental, which may stay vacant for a while sucking the life out of your ROI.
Bed Bug Education
Your best return on investment is proper bed bug education and regular inspections. I can’t stress this enough! This increases your properties desire for people to live and helps you to avoid expensive turnovers. Talking about bed bugs and informing your tenants that you want your building to remain as safe as possible at all times, creates a true intrinsic value for you and your tenants.
(If possible and available in your area) Hire a professional bed bug detection dog team to inspect your properties quarterly.
This will keep any introduction of bed bugs to a minimum and make it much easier to rid them when they show up. Inspections less than quarterly will allow bed bugs to go through more than two or more breeding cycles, which lead to infestations. (Eggs hatch and nymph bed bugs grow to adults in approximately six to eight weeks -with regular blood meals and temperature condition specific- causing new breeders)
Create incentives for your tenants should they spot a problem in-between inspections. No one likes a snitch but if a tenant should notice another bring in secondhand furniture or see’s someone dumping their mattress in the trash, they need to tell you. This can help to avoid a serious problem.
You Get More with Honey
Putting anyone on the defense with bed bugs will cause more problems than you need to deal with. Tenants hide physically and emotionally and come up with the most bizarre excuses and attempt self-treatments that spread them even further, so be careful out there.
Always call your tenants or knock on their door; the human bond goes much further than slapping a notice on their door with accusations. Start with; it has come to our attention that “we may” have a bed bug problem in your building and “we” want to protect our tenants from “infestations” of bed bugs. We will be conducting an inspection on XXX so we can resolve any problems before they get out of hand.
Give them amble time of 5 to 7 days. We will be using a specialized Bed Bug Scent Detection Dog Team. Please understand that there are some things that need to be done to prepare for the dog team to inspect. (Hand them a prep list) Tell them, for the safety of the team, it is imperative that the list is complete. Let them know this is a service to protect the building and safety of the tenants and there is no extra charge.
Believe me, the cost of having regular scent detection pales in comparison to the cost of constant reactionary treatments over a years’ time. And if you don’t think you can afford it, call me and I will show you a way to have all your detection and remediation services paid for without coming out of your own pocket.
Stress the importance of having their unit prepared for the day of inspection and that you all have to work together. Let them know that if they don’t properly prepare they will have to pay for a re-scheduling fee of $100- 125.00 so please make sure you are fully prepared for the teams.
In cases of handicapped or elderly persons, find a way to offer a service to help them at a nominal cost.
Talk About Bed Bugs
It is no secret that bed bugs are plaguing our nation and will continued to do so for several decades to come. The more people that get their heads out of the sand and talk about them will help others to speak up as well. Take the shame away and realize that bed bugs are here to stay and have now made it into the list of standard household bugs like mosquitoes, fleas, cockroaches and spiders.
The IBBRA has written 13 educational books on bed bugs in all different venues and has built an organization of professional bed bug control companies’ detection dog teams and product manufacturers that are committed to helping people with their bed bug issues. Our Think like a Bed Bug book for complete bed bug awareness includes What NOT TO DO and is available to all property owners to hand to their tenants.
Call us for deep discounted prices! 888-966-2332 888-9-NOBEDBUGS
We are here to help! www.ibbra.org
Today, the intrinsic value of qualified Bed Bug Scent Detection K9 Teams is growing. These dog teams assist in not only finding early stages of bed bugs to help avoid infestations, but for proofing conditions clear of bed bugs after a treatment is administered. As bed bugs continue to proliferate worldwide, the demand for more skilled dog teams and qualified certifying bodies will also continue to grow.
Advanced Handler Training
Throughout the years, the IBBRA has worked closely with select organizations that train and certify scent detection dogs for government, military, police, medical and pest control.
One of the biggest challenges is the lack of Advanced Handler Training. Many Bed Bug K9 teams are struggling to perfect their skills with little to no professional training outside of a few days when acquiring their K9. Furthermore, the costs for handler training can exceed the cost of two fully trained dogs, which many cannot afford and cannot afford time off their work schedules to attend. Let’s face it, becoming a proficient handler comes with learning, direction, time and experience.
Aside from team proficiency, not all environments provide the same situations and the team has to be able to adapt to them. Honing your animal behavior skills helps you to address and correct problems when they occur to fine-tune you as a team.
IBBRA Evaluators/Certifying Officials (ECO)
The IBBRA carefully chooses their certifying bodies to help address and assist those who need support in advanced handler training. Our ECO’s are measured by professional ethics, skill, achievement, experience and commitment. Each of our ECO’s is highly experienced; handler trainers who provide affordable advanced trainings to K9 teams. We recently have six (6) ECO’s in the US and Canada and are adding more each month. We want to make it easier for teams to be certified and be able to take trainings closer to where they live and not have to acquire unnecessary costs to fly their teams to different destinations.
Our ECO’s will work directly with K9 Teams; submit an evaluation and help you achieve the defining skills needed to improve and sharpen your handling skills. Our ECO’s will be listed on the IBBRA web site. If you are having difficulties finding an official near you, please contact one of our board members or training directors for assistance.
There is no set standard for certifying these teams like police; however, we follow the same guidelines used to test other scent detection teams developed by the Bed Bug Foundation in Europe combined with experience of bed bug K9 trainers/handlers here in the US. The Examination consists of a written and practical test. All information will be up on the IBBRA web site by the end of June 2017
I would like to take a moment to introduce the IBBRA K9 Certification Division Board of Directors:
A.T.S. K9 Ltd
484 Hwy 20, RR #3 Fenwick, Ontario L0S 1C0
With close to 30 years in the industry, Sid comes to us with a long linage of professional k9 scent training and handling. Founder of PAWS International Detection Services, Sid’s talents extend worldwide. With over 20 years of providing drug searches for Lake Carriers from Montreal to Sarnia and being the former Director of CADA (Canine Accelerant Detection Association) and Former Vice President Fire K9 from California, his name is well known in the industry.
His training includes landmine detection, which no doubt has to be spot on! Aside from being a seminar leader and speaker on scent detection, from border checks to Tailgate parties for the Maple Leafs, Sid’s life is dedicated to scent detection K9s and their handlers.
EXCELLENCE IN SCENT DETECTION AND TRAINING
Corey Walter Peladeau
16 Groton Rd
Tyngsboro, MA 01879
Cory began his career in training single and multi-purpose canines for law enforcement and private sectors. As a K9 handler, trainer and specialized breeder, he focuses in elite training methodologies identifying and developing individual canines for working careers.
As a Handler Instructor for these agencies, Cory provides from basic K9 detection through advanced obedience, personal protection, and private contract specialized imprinting and detection. Since 2008, Cory has provided his professional services to the Westford PD’s, Special Services Division as Head Training Officer, where he authors, does canine acquisitions, develops methodologies and implements SOP’s.
His disciplines include, Multi-purpose Canine Handler/Operator for Northeastern Massachusetts Law Enforcement Council SWAT. • Instructor of K9 Patrol School, K9 Narcotics School, K9 Explosive Detection, Large Quantity Narcotics Detection Program, Homeland Security Drug Law Enforcement Training, Active Shooter Levels 1 & 2, MPTC Firearms, MPTC Defense Tactics, Israeli Special Forces Krav Maga Defensive Tactics, Sig Armorer, and Taser training.
Complete Canine1 certified the IBBRA’s first Bed Bug Detection Dog Team.
K-9 Advanced Detection
Elad Bachar/Head Trainer
As an International K-9 trainer and breeder, Elad Bachar has more than 20 years of experience. The working dogs at Advanced Detection are trained as single and multipurpose canines, bed bug scent detection and narcotic detection dogs. In his former military career, he was selected to become an instructor to train many handlers and dogs for explosive detection. His last overseas position was one of Head Trainer at Ben Gurion International Airport supervising eight teams of dogs totaling 16 canines. This airport has one of the tightest security procedures in the world. Over recent years, Elad has successfully trained over 200 dogs in explosives detection for sale in the global market.
As the Head Trainer at Advanced Detection, Elad directed all aspects of canine training from pets to detection. In addition, he has been working with many area police departments in Illinois and Indiana as well as the Northfolk Southern Railroad and the Union Pacific Railroad. Working with Pups for Peace, Elad was afforded the opportunity to work with eight US Homeland Security Officers in Israel including tactical urban combat training. All of this is supported with continuous experience and extensive training in IPO-Working Dogs Sport Club competing in three (3) different Schutzhund Dogs (IPO 2 and IPO3)
2440 E Little Patterson Rd
Wendover, UT 84083
R 385-229-0742, J 775-990-9100
Utah, Nevada, portions of Colorado, Idaho, and Arizona
Judith, raised with working dogs since childhood, heads up the Bed Bug Detection Division of OQUIRRHBERG KENNELS and has been involved in the training of detection and patrol dogs for police, government, and private agencies throughout the United States including training detection canines for narcotics, explosives, bed bugs, and human remains.
On the competition side, she has multiple titles in Agility, Obedience, Rally, and K9 Nose Work. Her current competition dog, a mixed breed rescue she hand raised from 3 days old, is a national level competitor in K9 Nose Work Dog with his Elite 2 title in the NACSW organization. Professionally she handles several bed bug detection canines, a narcotics detection canine, and an up and coming explosives dog for private businesses and families in the western United States.
Nicole Reusser, Certified Nose Work Instructor (CNWI)
15375 Barranca Pkwy, H101
Irvine, CA 92618
(949) 424 3859
Nicole began training professional scent detection in 2003, starting with Search and Rescue. Her interest in this field led to additional detection areas and soon she trained numerous canines for a variety of scent detection including narcotics, explosives, bio and bed bugs. Working with her favorite breed, the Malinois, she became involved in IPO/Schutzhund and competition and the Malinois rescue.
One of the biggest problems I hear about is property owners that use Bed Bug Addendums to try to get out of paying for bed bug treatments. Not that addendums are a bad thing – it’s how they are written that I have a problem with.
Even though I have received many calls like this over the years, this story is based on the most recent call I received: (names, location and unit numbers have been changed to protect confidentiality of my caller)
Ms. Stacy rents apartment 1552. On Sunday afternoon, she goes into the leasing office to sign her paperwork. As she is sitting at the desk, a Bed Bug Addendum is slid across the desk with a few paragraphs about bed bugs on another sheet of paper. The leasing agent did not take the time to explain that with bed bugs on the rise, it was an important document to read.
Since the stack of papers is reasonably thick and her moving van is showing up any moment, she feels pressured and signs it along with the stack of other documents that no one ever reads. Eighteen pages of size 9 fonts written in legal terms that unless you’re an attorney you wouldn’t understand – she is thinking to herself, I never had bed bugs; don’t have bed bugs, so it is not applicable to me.
She moves into the apartment. Boxes are stacked high as she unpacks a couple of boxes with her clothing for work the next day. Her mattress and box springs are neatly stacked on the frame with no sheets as she crawls into bed with only a pillow and single blanket to cover her.
8 hours later
The following morning she wakes exhausted from the previous days move and stumbles to the bathroom scratching her neck and upper arm. She jumps into a hot shower and prepares herself for work. All during the day, she is scratching herself assuming that with her sensitive skin and often acquired allergies that she had hives from the stress of the move.
She returns home from work and proceeds to unpack boxes and arrange her apartment. Late that night she jumps into a hot bath and retires for the evening.
Another 8 hours later
The following morning she wakes again with more red itchy marks on her body. She goes to work and two other employees notice the marks on her neck. Blowing it off she remarks, I’ve been a nervous wreck with the move and all, I think I have hives.
Several more days pass and she is seriously looking forward to finishing her unpacking and getting her apartment settled over the weekend.
Day 6 residing in apartment
Saturday morning she woke once again with even more red itchy marks on her body. This time, they were on the side of her face and along her side all the way down to her waist. Since the real stress of the move was behind her, she couldn’t understand why she would still be getting hives.
With the majority of her apartment put together, she decided to go and lay out at the pool to relax. While lying there, a woman from the next building introduced herself to Ms. Williams. “Hi, I’m Suzy and live in building 3 are you new here?”
“Yes, I moved in last Sunday. How long have you lived here?”
“I’ve been here for three months but am getting ready to move the hell out of here!”
“The place is full of bed bugs everywhere”, she exclaimed. “By the looks of your skin they’ve already gotten to you too!”
“I thought it was hives from me stressing so much over the move!”
“Well, if you go to the office, be prepared. They will say you should have notified them within 48 hours or you get to pay to get rid of them! Like we even know what the stupid things are.”
“What?” “Ya, didn’t you read the addendum?”
“No, I thought it didn’t pertain to me, I’ve never had bed bugs”.
“Well sweetie, you basically agreed that if you didn’t find bed bugs within 48 hours of you moving in and you should discover them any time after that, you get to flip the bill to get rid of them. AND, if a unit surrounding you complains after you do, you get to flip the bill for them too!”
“Don’t beat yourself up girl, I fell for it to!”
Consider this a lesson learned. However, it gets worse.
Being handed an addendum stating you (a layperson who is not trained in insects) have to do an inspection for insects that you have no clue what they are or look like, or signs of and advise management of any bed bugs in the unit within 48 hours is not even possible for a tenant and here’s why:
The owner is asking a tenant (layperson) to do an inspection that in most states requires a license to do so. In many states, a home inspector can’t perform an inspection for termites and other pests unless he or she has a license to do so.
In states that don’t require inspectors to be licensed, you still need to make certain that the inspector you choose has some education, training, or experience in dealing with insects and pests in multi-unit properties.
Yes, you heard it right. A tenant (layperson) is not qualified to inspect, so how would they expect or hold a tenant responsible to inspect when anyone that does inspections requires either an education or a professional license?
Second, the unit (in most situations) has been cleaned, painted or new carpet installed. Any leftover signs of bed bugs have been scrubbed or painted over and “if” there were bed bugs in the unit, they now have hidden themselves in, behind or in inaccessible areas where even a professional could not find signs of them.
These types of cases are hitting the courts and unfortunately for owners, they are losing and the tenants are winning.
I just received another call from a woman who resides in an apartment complex who just discovered bed bugs. She refuses to tell the landlord she has seen bed bugs because she signed a Bed Bug Addendum and is fully aware that will hold her responsible to pay for treatment. I asked her how she knew the bed bugs weren’t coming in from a surrounding unit and she replied, “I don’t care where they are coming from, I just want them gone!”
Even after me advising her to contact her landlord or property management group immediately because they may be coming in from a surrounding unit; she stated, “I’m not playing that game with them, I am going to the store and is doing it myself. All she wanted to know from me was what worked and what didn’t when it comes to getting rid of bed bugs. I basically told her to get out her steamer and go to work.
This type of situation is so much more common than not. Hundreds of tenants across the nation are self-treating with the thought in mind, that a spray here and there is going to get rid of bed bugs. AGAIN – non educated laypersons DO NOT KNOW WHAT THEY ARE DOING. The very same people that the landlord is holding responsible for “inspecting” for bed bugs when they move in.
Yet another backfire for the landlord. Bed bugs will threaten the structural integrity of the whole building not by “eating their way through like other insects like Termites”, but by filling the wall voids, cracks and crevices with hundreds and thousands of eggs (which eventually hatch and seek out a blood meal).
She will continue to force them into the wall voids and further spread them throughout the building. When others complain, the owner will run around trying to hold someone else responsible when in essence, the “building” will have a problem which is ultimately the owner responsibility with or without tenants.
You can see why it is ridicules to hold a tenant responsible; it will always backfire. So property owners, what are you doing out there? Without doing your due diligence of regular professional inspections using scent detection dog teams and educating your tenants, you lose every time.
I know because it is YOUR TENANTS that are calling me.
I’ve even received calls from landlords that literally walked away from their buildings because the cost for remediation of structural bed bug problems were greater than they could afford and the bank took it back.
Even though there is no law requiring you to get an insect inspection, it’s just the smart thing to do, considering the investment in the building. I believe in the future, banks and mortgage lenders will require regular bed bug inspections to protect its interest.
Reach out – we are here to help!
www.ibbra.org 888-966-2332 888-9NOBEDBUGS
http://journals.plos.org/plosone/article?id=10.1371/journal.pone.0136462 M-r-r technique and the use of pitfall-style interceptors are effective methods for studying bed bug movement under field conditions and to estimate bed bug populations. Nymphs and adult bed bugs of both sexes are very mobile and travel extensively throughout apartments. Bed bugs have the ability to disperse from occupied and vacant apartments to neighboring apartments. Bed bugs can survive at least 4.5 months of starvation at field conditions. These findings have important implications on bed bug management and eradication programs. Movement of bed bugs away from predictable locations such as beds and upholstered furniture within apartments may complicate control efforts, making it more difficult to eradicate bed bugs and determine when infestations have been eliminated. The active dispersal of bed bugs between apartments suggests inspecting surrounding units, including apartments across the hallway from known infestations, is necessary.
The most recent bout of calls that I have been receiving is from tenants dealing with bed bug issues and landlords not responding well.
I’m already seeing eyes roll back in heads. Sure, there are those tenants that are just horrible and I get that. Nevertheless, there are those who are not and don’t deserve the treatment they are getting.
If they do respond to a bed bug complaint, the landlord sends in a maintenance worker, employee or friend that sprays the baseboards with who knows what.
In one case, the landlord handed the tenant a one gallon sprayer with Phantom (which he uses every time someone moves) and told them to spray it whenever they see a bug and when they run out to call him and he will fill it up again. On top of it, he was never told not to use it on his bed or couch. And we wonder why there are resistance issues with bed bugs?
Another tenant told me the prep sheet he received from his landlord was from a small company on the other side of the US. So what they’re doing is finding whatever they can on the net, printing it out and using it for their tenants.
I had a call from a resident who resided in a complex that had been throwing up and experiencing headaches since the landlord sprayed for bed bugs two weeks ago. He said he literally soaked his apartment, the apartment next door and upstairs and all the hallways and elevator. The fumes were so pungent that he got sick. I ask him to check the material safety data sheet (MSDS), and tell me what chemicals or products were used and his reply was, “I didn’t get any paperwork”. He thought he had the flu but wasn’t getting any better. I suggested he went to the doctor and also request a chemical sheet.
Active public bed bug education is one of the most important aspects of owning rental property yet many owners, either ignore the facts or hide from it. This sheer ignorance is running rampant. Starting with examining the relationship between bed bugs and dwelling conditions, many owners cover-up the fact that bed bugs existed in a unit when re-leasing to a new tenant.
People – More is not better!
As I’ve written about before, the average human mentality is that if one is good – more is better. It’s often thought that soaking baseboards with a pesticide with a residual in an empty unit will do the trick of eliminating them, when in essence; because it also can work as a repellant, it can force them deeper into wall voids and spreads them to adjacent or surrounding units. If you can see a bed bug – you can kill the bed bug – problem is – they hide where most cannot see.
The bed bugs survival is blood, and they will always forage for their next meal, and if a unit is empty, they will move through the wall voids or where ever they can to obtain a blood meal in a human occupied unit.
With all the resistance issues with commonly used pesticides nowadays, and the fact that it does nothing to the eggs, it a wonder that any of the bed bugs are killed at all.
Frequently, bed bugs spread throughout whole buildings before management is finally forced to pay attention. Either a group of tenants gets together and goes to community housing directors or a lawsuit may be filled.
Having answered thousands of Bed Bug Hotline calls, I’m continually presented with the struggles tenants have when approaching their property owners with a possible bed bug problem. Immediate blame and shame is placed on the tenant who is suffering in an attempt to get them to pay for remediation.
Fear of eviction leads to hiding ineffective attempts of self-treatment by the tenant while the bed bugs are taken to work or anywhere the tenant may go, spread to adjoining units and throughout whole buildings.
Some tenants tell me that their landlord just doesn’t take it serious.
I’m sent pictures of and am told of piles of bedbug soiled mattresses and used furniture are leaned up against buildings as people attempt to rid themselves of bed bugs by throwing away items. This remains a fruitless effort as the bed bugs crawl off and back into the building to infiltrate yet another innocent victim’s apartment. Before long, there isn’t an apartment that hasn’t a bed bug problem.
Just because you can’t see it – it doesn’t mean that it is not happening
Most of the landlords are absentee owners who depend upon a management group or a relative to run things for them. It’s all about the end of the year returns that they are interested in and refuse to apply proper elimination and prevention techniques because of the cost.
Yet, they will pay each time they have a breakout. It never did make any sense to me that a small amount up front would make a significant difference in controlling future outbreaks.
In my professional opinion, none these chemicals should be sold to anyone who does not have a hold a professional license!
Tenants are left powerless to control bed bugs!
Helping tenants get past the thought that bed bugs are a sanitation issue and it is always their fault isn’t easy. Because such guilt and shame is ladled upon them, they often hide the fact they have them and attempt self-treatments.
It’s hard enough for a professional to contain a bed bug problem in multi-unit properties better yet shaming, guilting or leaving it up to a non-professional lay person.
Licensed to find bed bugs
I have to laugh at the stupidity of the bed bug addendums out there. Especially, the ones here in the state of Texas. It states that the tenant has 48 hours to let the management know whether there are bed bugs in the unit they are moving into. After that point, if you call with a bed bug complaint, the tenant has to pay for elimination. And get this: if bed bugs are found in surrounding units – you have to pay for them as well.
How stupid is this!
The law is – anyone that identifies bugs for a living has to have a professional license to do so. This also includes scent detection dog teams in many states.
Now tell me, how can a landlord or property management group insist that an uneducated, unprofessional tenant find bed bugs as a lay person, would they not need a license to do so?
How can they possibly be held responsible? Most tenants don’t even know what a bed bug is!
I hope there are plenty of property owners and management groups reading this blog. It is time you all wake up, take action and be responsible in the case of bed bugs in your properties. Whether you like it or not, bed bugs are here to stay and dumping blame on anyone for getting bed bugs is shameful when you too can fall victim to them. Maybe you should move into your bed bug ridden property yourself and live with it for a while to see exactly what your tenants have to go through. Quality of life and stress of bed bugs can make a normal person crazy!
How can we as a nation, cope with this growing crisis if property owners and management are not educating tenants, having regular professional inspections and following up to make sure your tenants and building is safe? If you are not doing these things to protect your property and your tenants, you’re a sorry example of a landlord and the finger of blame can be pointed directly to you for failing to do what is required to control bed bug outbreaks in your community.
It is YOUR tenants that are taking bed bugs attached to their personal items back into the community, to work, others homes and anywhere they should go.
We’re here to help!
For close to a decade, the IBBRA has been helping provide resources for bed bugs issues worldwide. Whether for a knowledgeable pest Management Company or educational resource, we are always there to assist in any way we can.
Our most recent call volume has been filled with bed bug negligence on part of multi-unit family properties. Many of these owners are ignoring the problem, self-treating with products that don’t work or refusing to treat. In some cases, bed bugs have been present for over two years.
Having excessive amounts of bedbug’s in any environment comes with great responsibility towards keeping customers, patrons, guests, employees or tenants and their families protected and safe from falling victim to them.
Although most ethical and reliable companies will do the right thing, many times these situations are ignored and people get hurt because of ignorance, negligence or down right refusal to right the wrong.
After exhausting all attempts of proper communication regarding bad bed bug situations; victims sometimes need someone well versed in consumer protection law violations, personal injury and premise liability to step in and help them best understand what needs to be done to resolve a situation.
This is not about suing anyone and everyone because of a bed bug bite.
Understand that not all bed bug infestations qualify as a legal matter that would entitle someone to seek compensation. We offer this resource to those who have exhausted every possible attempt to work with those who are responsible and have sustained injuries and/or damages resulting in physical or psychological problems, lost wages, and medical bills, damage to personal property, remediation expenses and extermination bills and cannot come to an equitable resolution.
If you have been damaged or injured as a result of direct exposure to bed bugs in any of these situations, contact www.bedbuglaw.com for a free consultation.
In many of these situations, a simple letter of understanding is enough to address the situation in a way that brings a new reality to the forefront and allows those the opportunity to get it right.
As a legal resource for individuals seeking legal representation against negligent business owners and property owners for injuries caused by bed bugs nationwide, the website http://www.bedbuglaw.com/ is regularly updated with recent information related to changes in the law, bed bug lawsuits and settlements, complaints by guests or customers of negligent business owners and informative videos.
About GS Law Group
Grant Schwarz has dedicated his career to protecting his community and helping others. Grant Schwarz began his career as a State Prosecutor in Florida protecting his community. While working as a prosecutor, Grant Schwarz earned a reputation as a vigorous advocate for his clients and a seasoned courtroom attorney.
Grant now helps thousands of individuals injured by bed bugs to recover compensation for their injuries nationwide. Grant works tirelessly to enforce the rights of individuals against negligent and fraudulent business owners and their insurance companies. Grant’s trial practice with his firm focuses on consumer protection law violations, personal injury and premise liability.
Grant and his team of bed bug advocates have represented clients in nearly every state in the country against most hotel/motel chains, national landlords and furniture stores. Grant has litigated bed bug lawsuits against most insurance companies and has gained inner knowledge about their claims handling processes through extensive litigation.
Named as a Super Lawyer, 10.0 rated Superb Attorney by Avvo, a Top 100 Trial Lawyer by The National Trial Lawyers, Grant is consistently recognized as a top litigator.
Grant created www.bedbuglaw.com as a legal resource for individuals seeking legal representation against negligent business owners and property owners for injuries caused by bed bugs nationwide. The website is regularly updated with recent information related to changes in the law, bed bug lawsuits and settlements, complaints by guests or customers of negligent business owners and informative videos.
Grant represents clients throughout the United States and has established a reputation for being an aggressive and committed advocate for his clients.
The bed bug lawyers at BedBugLaw.com are available to provide you with a free consultation to discuss how we can help you to obtain compensation for your injuries, property damage, loss wages; inconvenience and incidental costs that you incurred following your “unpleasant incident” with beg bug bites.
Call 888-274-9098 to request a free consultation.
IBBRA Disclaimer: This content or the content on our site is offered only as a public resource service and does not constitute solicitation or provision of legal advice. The IBBRA is not a law firm or a substitute for an attorney or law firm. We cannot provide any kind of advice, opinion, or recommendation about possible legal rights, remedies, defenses, options, or strategies. Our site should not be used as a substitute for obtaining legal advice from an attorney licensed or authorized to practice in your jurisdiction. You should always consult a suitably qualified attorney regarding any specific legal problem or matter. The comments and opinions expressed on this site are of the individual author and may not reflect the opinions of a law firm or any individual attorney.
Food for Thought…
The news is full of reports stating failure rates using pesticides are increasing across the nation. Resistance issues are growing past pyrethroids and have recently shown up with two other commonly used pesticide products (Bifenthrin and Chlorfenapyr).
So what’s going to happen when we run out of chemical options? I’m no biochemist, but we have to ask more intelligent questions.
NEWS flash! These are quotes from a recent news article:
Biopesticide (naturally occurring substances) developed by Penn State scientists has the potential to turn the bedbug control market on its ear! From recent news, this fungus (Beauveria bassiana), is proposed to be the end all for bed bugs. Quoting a natural and indigenous fungus that causes disease in insects but is harmless to humans.
And that my friend is all we hear. How many will delve a bit deeper to hear past the marketing hype?
Beauveria bassiana is a common soil borne fungus that occurs worldwide. Fungal spores must contact the insect for infection to occur. It has even been found infecting the lungs of wild rodents, and the nasal passages of humans (http://www.entomology.wisc.edu/mbcn/kyf410.html)
Although reported to be non-toxic to vertebrates, the potential allergenicity of Beauveria species has not been widely studied. Beauveria bassiana possesses numerous IgE reactive proteins, some of which are cross-reactive among allergens from other fungi. A strongly reactive potential B. bassiana specific allergen (35 kDa) was identified. Intradermal skin testing confirmed the allergenic potential of B. bassiana. (https://clinicalmolecularallergy.biomedcentral.com/articles/10.1186/1476-7961-3-1)
End All? And…is it really safe for humans?
In one case, human infection by Beauveria bassiana has been reported in a person with a suppressed immune system having dyspnea (difficulty breathing). Additionally, can these fungus spores exacerbate breathing difficulties in others? Can it cause keratitis?
Have studies been done to see what this particular fungus can do in “concentration forms” to humans. It is generally considered safe as an insecticide in nature, but reports state it should not be applied to flowers visited by pollinating insects. Makes you wonder why huh?
Thinking critically on the value proposition of this product…
I believe it is time to think a bit more critically about this product and figure out the value proposition in this untapped market for bed bug prevention. In affordable housing, most people naturally go about their lives and when they find an insect or bug in excess or out of the ordinary, they call their exterminator.
However, the majority of the United States is not going to be spraying a fungus throughout their homes in anticipation or for preventing bed bugs any more than they would be spraying to “prevent” fleas, flies or cockroaches.
Sure, there are many natural insecticides in our soils and environments, but not in converged forms. I believe the next test that should be done is developing these concentrated forms and testing them with humans, before placing them on the market for sale for the prevention of bed bugs. (Especially, those living with respiratory issues, COPD, allergies, elderly and young children, who may have suppressed immune systems) Can it cause fungal meningitis and or a bloodstream infection?
Who wants fungus in their homes? The word alone triggers the thought of athlete’s foot or worse. Most people don’t understand that although there may be some beneficial funguses, to the average person, the word fungus alone has the same effect as the words bed bugs do.
So, as a pest control technician can we go in and tell the person that you are using Aprehend a new biopesticide preventative for bed bugs. BUT the truth is you are not telling them what Aprehend is and that clinical studies have not been done on humans to reveal the possible health implications and end result.
The researchers found that exposure to the biopesticide caused the bedbugs to become infected and die within four to seven days. So what’s the big deal here when we have other dusts like CimeXa that can be applied and cause a kill within six days, and if used according to directions is non-toxic and can be applied as a spray.
We’ve got to ask questions like – How will this affect scent detection dogs?
Better yet and furthermore – how about the expensive scent detection dogs that spend their lives with their delicate noses and olfactory flat up against the very areas that may be intoxicated with these new funguses. How does that affect them? Will they develop a fungal disease or have breathing problems because of it?
What are we humans thinking? Is it all about the money or is it about really getting rid of bed bugs and keeping the public safe at the same time? Are there liability issues here?
With around twenty thousand-pest control firms in the US and only a little over ten percent or so actually doing completely non-toxic heat treatments for bed bugs; I guess we will all see an increase in bed bugs for the next few decades.
Preventing bed bugs…
How could you “prevent” fleas when you can easily walk across grass and have one jump on you, which is then brought into your home and start an infestation without you knowing. Maybe you don’t even own a cat or dog. How would you “prevent” a fly from flying into your home when you open the door? OR a cockroach hitching a ride on a food product you bought? Or a lice attaching to your hair from the back of a chair, in a movie or airplane?
Most of these are simply unpreventable and are just plain bad luck just as bed bugs are. Prevention is a word loosely used when it comes to bed bugs. The only thing you can prevent when it comes to bed bugs is “infestations” and that is accomplished only through vigilance. Be on the lookout, check often; be careful of your surroundings, what you buy, where you lay your personal items and get out the steamer the first sign of a bed bug.
With the mounting incidence of bed bugs in homes, apartments and businesses, discovering them early removes the possibility of “infestations” from building. All public or high traffic businesses and multi-unit dwellings need to be doing regular inspections for bed bugs and here’s why:
LIKE TRYING TO FIND A NEEDLE IN A HAYSTACK
I’m sure at one time or another in your life you’ve heard the expression, “Like trying to find a needle in a haystack”, and that is exactly what it’s like trying to find a single bed bug introduction, small amounts or bed bugs eggs in any environment. The bed bug is like the needle and the environment is like the haystack.
That is why there are so many more infestations popping up all over. People may suspect a problem but can’t find evidence of such. It is then that they play the wait and see game and before long, a bed bug infestation has built and they are taking bed bugs with them to work and school or anywhere they go.
INSPECTING FOR BED BUGS
The truth is, no matter how hard we try as humans, our visual inspections pales in comparison to the remarkable scenting ability of a detection dog.
In early stages of bed bugs, or when they’re are first introduced, the size and reclusive nature of the bed bug places them in inaccessible areas where unless we had x-ray vision we just could not detect where they are hiding. In addition, human inspections require extensive knowledge of the bug, the use of a magnifying glass and a bright light to see in dark crevices, while tearing apart and disassembling furniture. This process is extremely time consuming in such that a person can expect a professional to be in their homes for well over an hour or more. Even after a careful examination, they still may not have found the area where they are hiding.
To give you an example, pretend you’re asked to hide a straight pin somewhere in your living room and ask a friend to find it. You could have pulled a cushion from your couch and penetrated it deep along a seam in the corner or behind the cardboard of a wall hanging or painting. Alternatively, maybe you slipped it through a crack behind the baseboard and it fell through. Finding it would literally take hours and in most cases, they would never find it!
Now, if they told you it was somewhere in the vicinity of the chair in the right-hand corner of the room, you could focus your efforts in a few square feet vs. inspecting the whole room and all its contents and it would cut your inspection time down. Again, just because you know the area doesn’t mean that you will find it if it is hidden behind that baseboard.
HUMAN INSPECTION vs. DETECTION DOG COSTS
Knowing that inspecting for bed bugs takes a tremendous amount of time to do it right, the cost for doing a proper inspection could range anywhere from one hundred dollars on up. A human inspector with around 35% accuracy couldn’t possible do a comprehensive inspection in fifteen to thirty minutes and can miss hide harborages easily leaving you with bed bugs unnoticed. On the other hand, although it may cost you a bit more, but detection dogs can sweep the same areas in a fraction of the time it takes a professional, have a much higher accuracy rate and show you exactly where the bugs are hiding for a much easier and efficient treatment.
Spending a little more money upfront will save you from expensive treatments later should they go unnoticed and build up to infestation levels!
HOW DETECTION DOGS DO IT
Luckily, bed bugs put off a scent, which these dogs are trained to detect. They pick up the scent cone and when they smell where bed bug’s hidden harborages are, they signal an alert of their find to the handler. This is especially valuable in early stages when treating for bed bugs stops infestations from building.
TREATMENT FOR BED BUGS
Because every insect has a different nature and tolerance to what we use to eliminate them, they require different treatment elimination processes. You need to find and verify the insect in question in order to know which treatment to use. (Treatment used for cockroaches doesn’t work for mosquitoes and so on)
Unlike many other insects, there is no preventative insect spray for bed bugs. Although the use of CimeXa in wall voids, electrical outlets and cracks and crevices has shown to be affective in stopping them from getting to far should they cross those barriers.
VERIFYING DETECTION DOG ALERTS
Before the application of any professional treatment, the industry requires verification of the insect at question. Once the dog alerts on a particular area, it is up to the handler to do a comprehensive inspection to expose evidence of the alert.
If they are not able to visually verify the dogs alert, it doesn’t mean the dog was wrong or that it was a false alert, it means that there may not be enough bed bugs to find visual evidence or that they are well hidden behind baseboards, in wall void or in places where they can’t see into or behind. This doesn’t mean they are not there. During this time, they will suggest monitoring for activity and reschedule an inspection at a later date.
On or off the job, these dogs are continually trained by their handlers using live bed bug specimens to keep them keen on the scent of live bed bugs or viable eggs.
WHAT TO WATCH OUT FOR WHEN CHOOSING A TEAM
In every industry, there are do-gooder’s and those who take advantage of others. Watch out for those who say they can sweep 70 to 100 rooms with one dog in a single day. Detection dogs require breaks for resting their nose, potty breaks and a snooze.
PEACE OF MIND
The most rewarding part of regular inspections is the peace of mind it gives you. Whether in your own home, business or multi-unit properties, regular bed bug detection dog inspections can help keep from infestations from ever happening!
Reach out to the IBBRA for a reputable detection dog team in your area. www.ibbra.org
An ounce of prevention is worth a pound of cure… the old proverb explains that it is easier to stop something from happening in the first place than to repair the damage after it has happened. There is no truer statement when it comes to bed bugs.
The truth is bed bugs are easy to get rid of if found early but if you wait until they build up into breeding grounds and go into “repair” mode, the damage can cost you a bundle.
No one is immune to bed bugs no matter how clean or rich you are. Bed bugs feed on blood and unless you happen to be one that has no blood running through their veins, you too can fall victim to bed bugs.
So let’s think this out using a little common sense …
Picking up a bed bug can be as easy as going to your favorite store, business, doctor’s office, show or restaurant or grabbing one up at school or work or a friend’s home. One pregnant female can attach to your clothing or personal items, be brought home, lay eggs and start an infestation (if you don’t notice it early)
THE DIFFERENCE BETWEEN AN “INFESTATION AND AN OCCURANCE”
Not everyone has an infestation. One or two bed bugs do not depict an infestation. That is what we call an “occurrence”. Now, if you happen to be one of those who do get a reaction from a bed bugs bite and you are bitten, suspect and search for bed bugs right away! If you still can’t find any signs, call in a bed bug detection dog team as soon as possible to avoid an infestation.
Now, let’s suppose you don’t react to their bites. You have no clue that bed bugs are coming out and feeding on you and months can go by when you finally realize dirty fecal stains. ßThis is very common and is the biggest reason you should be inspecting your sleeping quarters regularly. Again, finding them early in the “occurrence” stage is best and much easier to get rid of.
“INFESTATIONS” TAKE TIME
Female bed bugs lay eggs, the eggs must hatch and go through five stages of development before becoming a breeding adult. (Approximately 22-36 days or longer depending upon temperature, availability of food source and conditions) Although the female lays many eggs in her lifetime, she doesn’t do it all at once. Regular mating and feedings are required.
Those breeders now start laying eggs, which have to go through the whole process of development before they become breeding adults. So as you can see, it takes a couple of months before anything substantial builds.
If people get their steamers out at the first sign they can usually get rid of the problem before they get a chance to build up. (Providing they are doing it right and in the right places)
You can’t prevent infestations from occurring any better than that!
HOW ELSE DOES ONE PREVENT BED BUGS?
You could resign to never leaving your home, never having visitors and completely shut yourself off from the world, but that is unrealistic. The majority of society, goes to work, the grocery store, lets the repair person in, has guests, their kids go to school and go out for outings.
Living in a single family home is one thing, but when it comes to those who live in multi-unit properties where bed bugs can crawl through wall voids, be dropped off in stairwells, foyers, elevators, laundry rooms, that gets even more complicated.
Vigilance is the key to avoiding bed bugs to begin with. You have to be cautious with everything you bring into your home including the clothing you wear, backpacks, purses, and things you purchase when you come back from an outing.
Whenever you are in a place where there are many people, you have to be aware of the fact that one single bug could have crawled on to your person or a belonging of yours. That alone is enough to make anyone in their right mind lose it!
When you enter your home or place of residence, change your clothing and place them directly in the dryer if you have one or in a bag and seal it until you can do laundry. Don’t lay them on the floor of your room, on the bed, over a chair, couch or anywhere.
CAN YOU SPRAY AWAY YOUR BED BUG TROUBLES?
Face it we do not live in hermetically sealed homes. All kinds of bugs find their way in through openings like window and doorframes, electrical conduits, chimneys, eaves, crack and crevices everywhere. Some people think that if they constantly spray their homes or apartments with a pesticide that they have less of a chance to get bed bugs.
Problem with that is where are you going to spray? Repeated spraying of surfaces where there isn’t an insect (which is basically against the law for any pest management company to do – they must identify the insect in question before choosing the proper pesticide), leaves a chemical residual that can potentially build up and create a resistance anyway. Besides, how do you know that you are using the proper pesticide for the bug at question to begin with?
Next, if there is a bug where the pesticide is sprayed you also have the potential to repel the bug from that area to get away from the chemical, which can spread the problem to other areas.
Repeated spraying can also create a toxic environment in which depressed immune systems, children, pets and elderly can become sick. There is no safe and effective preventative chemical treatment.
Here’s another mistaken treatment that many people turn to their local stores for. The problem with foggers or bombs is that they disperse a chemical into unobstructed air space and never get inside the cracks and crevices where bed bugs hide. Foggers are a fruitless effort that also spreads them so don’t waste your money.
Bed bugs are not as easy to prevent as many other types of bugs but that doesn’t mean you can be as vigilant as possible and knock them out as soon as you get one or two of them.
WHAT DOES IT COST TO BE PREVENTATIVE AGAINST BED BUGS?
Being preventative is more of an act than anything else is. One never knows when they, a family member, or visitor could have come across a situation where they picked up a hitchhiker.
Here are some of the best prevention methods:
- Be aware of where you go and where you place items in your home.
- Be careful to inspect any secondhand items or hand-me-downs you get before bringing them in your home.
- If you should show signs of bites, suspect and look for bed bugs right away.
- Change your sheets on a regular basis and check for signs while doing so.
- Do a thorough cleaning and vacuuming of your home and places you rest.
- Use a steamer often on your mattress edges, carpets and edges, couches, baseboards and other areas where bed bugs hide. [It also helps sanitize against bacteria and viruses]
- Remove any clutter throughout your home
- Organize closets and drawers [Place items in clear totes with locking tops]
- Talk about bed bug risks with all family members
CAN I PAY SOMEONE TO PREVENT BED BUGS FOR ME?
No, there isn’t enough money in the world to pay someone to follow you around to prevent you from picking up and introducing a bed bug to your environment; but there are detection dogs that can come in on a regular basis to make sure they don’t build up into infestations in your home.
If you have a large family, have many visitors, travel often or work in a high-risk environment, having your home or office checked regularly can help to prevent an infestation from building. It takes approximately 22-36 days past the eggs hatching when you have a new amount of breeding adults so quarterly inspections will keep you from ever having a serious infestation.
Reach out if we can be of any assistance, we are always here to help!
Bed bugs are not just in the United States. They are infiltrating homes worldwide and Bed Bug Experts, now founding members of IBBRA are the only UK pest control company to offer a 12 MONTH BED BUG GUARANTEE. Yes, you heard it right, 12 months! Let’s see how they can do that.
Here in the US, it is rare to find a company that will treat “just the infected area”, as most insist on doing the whole premises. Once stung by an expensive one time, whole-house bed bug treatment, if they get them again, because of affordability issues, people tend to turn to self-treatments, which always gets them in trouble down the line.
Since the cost for treating a whole home vs. an infected room is so vast, the Bed Bug Experts evaluate each case carefully to make sure they don’t do needless treatments in rooms that are not affected. This builds trust and confidence with their customers and if they should ever have or suspect a bed bug problem in the future, they always get the call.
What separates Bed Bug Experts from other companies is that their whole focus is on only one pest, bed bugs. Richard believes that education on this evasive bug is important for all his clients and includes a Q & A section on his web site as well as client handouts.
THE ONLY GOOD BED BUG IS A DEAD BED BUG
Just ask the experts how you got bed bugs in the first place, and they will answer – just bad luck. When communicating with Richard Barrie, owner of Bed Bug Experts, he indicated, “sometimes a person may have just returned from a trip and only have the beginning stages of bed bugs in one room, or a bed bug or two may have come in on a single item. Why spend the money and treat the whole house if only one room is affected?”
Bed bugs can spread for numerous reasons: A person moves an infected item (blankets, pillows, clothing, etc.) from one room to another, a person may go and sleep on a couch to get away from bites, by dragging an infested item through the house to dispose it, or a person uses a product without knowing what they are doing. Of course, it also depends upon how long a person has bed bugs and it’s also possible they could have come from a neighbouring property, particularly if the adjoining rooms have been vacated for a while. The list goes on…
Bed Bug Experts located in Ayr, Scotland, stands behind their guarantee for both single treatments in one room and whole house treatments. They take away the “scare you to death and do the whole house” treatment and have never failed to get rid of even the most infested homes.
Their sensitive, highly knowledgeable and confident technicians evaluate each case and do their best not to disrupt the household any more than it already is. Their treatments are kinder and simpler than other companies are because they don’t create great emotional distress for the client by insisting on them throwing their possessions away or doing tons of preparation. The confidence and security for their client’s exists in their guarantee to come back if necessary without an extra charge. They are with you every step of the way until every last bed bugs is destroyed.
With all the horror stories on the internet, Richard says, “Don’t believe everything you hear about bed bugs. Getting rid of them is not a big deal if you know how. We do”.
Bed Bug Experts know that the effects of a bed bug infestation can go far beyond irritating bites, so their incentive to get it right the first time grew into their ironclad guarantee. However severe, they have never been defeated and are always 100% EFFECTIVE. That is a big commitment but their record of accomplishment proves their success.
THE BEST BED BUG GUARANTEE IN THE UK
All their single treatments come with automatic 6 MONTH GUARANTEE, but where all the main living rooms and bedrooms in the property are treated, they extend the guarantee to a FULL 12 MONTHS for no extra charge. Usually one treatment is enough, but if the bed bugs aren’t completely gone after a few weeks they go back and do it again FREE OF CHARGE until they are gone for good. People do not pay another cent for any additional treatments.
What I loved most about the Bed Bug Experts is that they are honest and professional. Let’s all reach out and welcome the Bed Bug Experts and whether across the street or across the oceans, we all look forward to working with them to help make a difference! Bed Bug Experts on 020 3285 7399 www.bed-bug-experts.co.uk