Denise (2)

Denise Donovan – Founder/Advisory Board Director/Author

In early 2009 Denise was severely bitten by bed bugs at the Quality Inn in Phoenix, Arizona. Of course the management denied having any “bugs”. Having spent three and a half months in a hospital for a brown recluse spider bite years back; she was frightened and prayed she would not experience the same reaction she had with the spider. This occurrence sent her on a mono-focused quest to find out everything there was to know about the “bug” that bit her. Within a very short period of time, she found out that bed bugs were a pest of the past and many people and pest control companies were just finding out about them themselves.

Updated studies and information on the pest had not been developed yet and solid answers were hard to find. Universities were just doing tests and studies and answers to most questions were “theoretical or hypothesized” and not clear. She continued her quest to learn all she could about bed bugs through; researching old documents that were developed during times they were common, from universities and every possible Entomologist or Pest Industry Professional she could find that knew anything about bed bugs worldwide. After taking every possible pest control class, attending any seminar that even mentioned bed bugs, meetings with the Center of Disease Control, Vector Control, Environmental Protection Agency, asking a million and one questions, documenting information, taping and recording and verifying information; she quickly validated the facts that not only the pest industry was going through a learning curve and needed help; but the general public had no clue what they were or what they are up against except from nursery rhymes of years ago.

Never aspiring to become an author, (matter of fact she laughs as she says; she failed English Lit miserably in school); but out of necessity and the mother in invention; she compiled her research and wrote a Bed Bug Training Manual to help teach pest control operators and people about bed bugs. She was even invited to teach at a pest control school.

She then went on KCAL-LA public television with her “Be Aware-Not Scare” program teaching a three step process of Educate, Evaluate and Initiate techniques while balancing the risks of pesticides and safety for sensitive environments.

She then created a Bed Bug Crisis Hotline knowing that there must be others that needed help. Calls flooded in from across the nation with questions that needed immediate answers in order to stop this elusive bug from taking over people’s lives.

She now receives from four to five hundred calls a month. People are desperately seeking solutions, poisoning their homes and families, starting fires and don’t know where to turn. With each call she began her search for pest control companies that were experienced with bed bugs to assist her callers. This was not a simple act as many answered “we don’t do bed bugs”.

In 2010 she gathered all the research and information she compiled and wrote her first book about bed bugs awareness for the general public called Bed Bugs Gone Completely Wild. Denise showed the world how to outsmart the bed bug by exposing all their dirty secrets. She exposes their physical characteristics, hiding places, their feeding patterns, how they grab a ride home with you, who’s at risk, what they like and dislike and how to render them helpless. The vision quickly grew and she knew she couldn’t do it all herself and needed a team of likeminded individuals with caring hearts and experienced pest control companies to get the information out to more people.

The Service Provider network was developed where new companies are added to demographic areas as more and more calls come in and now assist bed bug victims all over the world. Since then, and with the cohesive support of her board members, she has written 11 more peer reviewed bed bug books in order to help people understand what they are up against when it comes to bed bugs in different venues. Hospitality Risk Management, Tenants and Property Management, Travel, Health Implications and much more!

With the talents and help of Founding Member Luis Rejat in Spain, a Spanish version was born El ABC de la Chinche de la camas to address language barriers in certain environments. Her guidance is inspiring in its highly informative way in what it reveals about bed bugs that helps you understand why bed bugs are and will become a way of life.

She has compassionately helped thousands of bed bug victims through her hotline to establish common sense solutions using compassion and innovation in sensitive habitats. The hotline sometimes acts as a liaison between landlords and tenants, hotel keepers and guests, companies and employees, to create “no-blame” solutions for bedbugs.

Louis N. Sorkin, BCE

lou sorlin 2014We are privileged to have this gentle giant on our IBBRA advisory board.

Louis N. Sorkin, BCE, is greatly respected in the bed bug industry and is often contacted by printed and digital media, newspapers, magazines, publishers plus radio, television, and online digital content when news items involve insects. Online interviews can be found by general internet searching.  He is an advisor to some of the specialized online entomology blogs.

Lou is a Consulting Entomologist whose expertise provides you with a wide range of entomology and pest control consulting services. His clients include federal and state agencies, pest management companies, import/export surveyors, attorneys, and health care facilities. Licensed in New York State in Structural, Food Processing, Termite, Fumigation, and Public Health Pest Management and is a consultant in Forensic Entomology and Pest Management to the global community.

Lou undertakes forensic cases for import/export companies, manufacturers, buildings management, metropolitan police departments, healthcare facilities, attorneys, homeowners and the like in all aspects of the investigation and finally as an expert witness in entomology.  Litigation consulting is provided as required.

It’s extremely important to have a correct determination of the pest species.  Incorrect identification leads you to make incorrect recommendations.  Lou has 30 years’ experience in insect and arachnid taxonomy plus natural history knowledge of many pest arthropod species.

Richard Naylor, PhD

Richard Naylor Pic

The IBBRA is blessed with Richard’s wisdom, professionalism and his amazing bed bug pictures. Richard has been working on the common bedbug (Cimex lectularius) as a model system for more than 11 years.

“I have used this system for studying aspects of sexual conflict and immunology. However, with the rise in prominence of bedbugs as a global pest species the focus of my current research is on understanding the ecology and dispersal of this species with a view to informing control strategies”. R Naylor

The active dispersal of bedbugs between neighboring flats is an important factor in the spread of bedbugs through multiple occupancy dwellings. However, very little is known about when and why bedbugs disperse. For obvious reasons opportunities for field studies on bedbugs are limited. I have therefore developed setups for studying semi realistic bedbug infestations in the laboratory, which allow me to manipulate many factors likely to be important to understanding the ecology and dispersal of the species. This setup also allows me to address issues fundamental to dispersal ecology. To qualify for his PhD, Richard wrote about Ecology and Dispersal of the Bedbug.

About The University of Sheffield

With almost 25,000 of the brightest students from around 120 countries, learning alongside over 1,200 of the best academics from across the globe, the University of Sheffield is one of the world’s leading universities. A member of the UK’s prestigious Russell Group of leading research-led institutions, Sheffield offers world-class teaching and research excellence across a wide range of disciplines. Unified by the power of discovery and understanding, staff and students at the university are committed to finding new ways to transform the world we live in.

In 2014, it was voted number one university in the UK for Student Satisfaction by Times Higher Education and in the last decade has won four Queen’s Anniversary Prizes in recognition of the outstanding contribution to the United Kingdom’s intellectual, economic, cultural and social life. Sheffield has five Nobel Prize winners among former staff and students and its alumni go on to hold positions of great responsibility and influence all over the world, making significant contributions in their chosen fields. Global research partners and clients include Boeing, Rolls-Royce, Unilever, AstraZeneca, Glaxo SmithKline, Siemens and Airbus, as well as many UK and overseas government agencies and charitable foundations.


CRAIG DELL PICThroughout Craig Dell’s career he has helped thousands of individuals injured by bed bugs recover compensation for their injuries. Craig has dedicated his legal career to enforcing the rights of individuals against negligent and fraudulent business owners and their insurance companies. Craig’s trial practice with his firm focuses on consumer protection law violations, personal injury and premise liability.

Craig and his team of bed bug advocates have represented clients in nearly every state in the country against most hotel/motel chains, national landlords and furniture stores. Craig has litigated bed bug lawsuits against most insurance companies and has gained inner knowledge about their claims handling processes through extensive litigation.

Named as a Legal Elite by Florida Trend Magazine, multiple years in a row, Craig has been recognized by his peers as a top litigator. Craig was instrumental in Dell and Schaefer’s ranking as a Tier 2 in the 2014 Edition of U.S. News – Best Lawyers “Best Law Firms” for the firms work in areas of Insurance Law and Personal Injury Litigation – Plaintiffs. Additionally, Craig is a member of the American Association for Justice, along with other state bar Trial Lawyers sections.

Craig created as a legal resource for individuals seeking legal representation against negligent business owners and property owners for injuries caused by bed bugs nationwide. The website is regularly updated with recent information related to changes in the law, bed bug lawsuits and settlements, complaints by guests or customers of negligent business owners and informative videos.

Craig represents clients throughout the United States and has established a reputation for being an aggressive and committed advocate for his clients.

The bed bug lawyers at Attorneys Dell & Schaefer are available to provide you with a free consultation to discuss how we can help you to obtain compensation for your injuries, property damage, loss wages; inconvenience and incidental costs that you incurred following your “unpleasant incident” with beg bug bites. Call us at 888-274-9098 to request a free consultation.

Dr. Michael Linford

Dr. M Linford PhD PicDr. Michael Linford has worked closely with dozens of property management companies to help them achieve an effective protocol and self-treatment methodology so that insect eradication is achieved.  In addition, he has developed effective self-treatment solutions for furniture rental companies, property management entities and has helped property management reduce litigation risks and improve profits.

Linford is considered to be the father of modern thermal pest eradication. He and colleagues were the first to introduce the heat technology for insect eradication to the Structural Pest Control Industry in 1989.  Now that his patents have expired, he has dedicated himself to assisting entities realize the benefits of self-treatment for bed bugs, fungal, bacterial and viral contaminations, and the disinfection  and deodorization of structures. Today, he is one of the foremost experts on heat treatments with the only EPA approved heat treatment methodology available as published in his “Heat Treatment Field Guide.”

Honors & Awards – Nominated by the Congressional Judiciary Committee in May 2010 to receive the National Medal of Technology and Innovation – Education – Ashbourne University – Doctor of Philosophy, Business Administration and Management 2003 – 2004 – Church Educational System Master’s degree, Ancient Scripture 1996 – 1999 – Claremont Graduate University – Master of Arts in Management 1984 – 1985 – Master of Business Administration (M.B.A.) 1983 – 1985 – Brigham Young University -Master of Organization Behavior 1973 – 1975

Laurie Jo Jensen, B.C.E., is a Board Certified Entomologist specializing in Medical and Veterinary Entomology and Urban and Industrial Entomology.

Laurie Jo PicLaurie Jo is a woman who is not afraid to get “down and dirty” and has been acknowledged for her expertise in the pest control industry for over 30 years.

Nominated for the National Pest Management Association’s Women of Excellence, she now brings her excellence to the IBBRA’s advisory board.

Starting with a degree in Agricultural Pest Management from California Polytechnic College in Pomona, her licenses include State of California Pest Control Operator Branch 2 General Pest, California Field Representative Branch 3 Wood Destroying Organisms, and an Agricultural Qualified Applicator License for Residential, Industrial, Institutional, Landscape Maintenance, and Right of Way Pest Management

You might want to ask what this amazing woman does in her “spare time”. Laurie Jo teaches an intensive training and workshop prep program for others to become an Associate Certified Entomologist (ACE).

Laurie is a Domus Institute Certified Bed Bug Expert, and holds a position on the Board of Directors for the Orange County Pest Control Operators of California. She’s also served as Chairman for the State Board of PCOC, and is a well-known speaker at events for both industry and layperson.

Licenses and Credentials:

  • CA SPCB BR2 OPR #12050
  • CA SPCB BR3 FR #42416
  • CA DPR QAL #120847 (A, B, C)
  • ESA BCE #B3157 Medical & Veterinary Entomology
  • Urban and Industrial Entomology
  • Domus Institute Certified
  • Associate Certified Entomologist Prep Classes
  • California DPR Certified Continuing Education Workshops
  • In House Training
  • Inspections
  • Consulting
  • Speaking Engagements

Forrest St. Aubin, B.C.E.

Forest St. AubinForrest St. Aubin, a Board Certified Entomologist and nationally recognized pest management consultant, received his undergraduate and graduate degrees from the University of Missouri and Webster University.

He currently serves as an Advisory Board Member of the IBBRA, a consultant to the urban pest management industry and legal profession, as well as Chair of the Associate Certified Entomologist program of the Entomological Society of America. Prior to engaging in pest management consulting, St. Aubin was employed for 26 years in various research and marketing positions in the pesticide chemical industry.

He was the first Technical Editor of “Chemical Times and Trends”, a journal devoted to the chemical specialty industry. He is an author of many articles concerning food plant and health care pest management, structural pest control and medical entomology. In those regards he has appeared on the programs of many state and national organizations. He is retired from the United States Army Reserve, Medical Service Corps, wherein he served as a medical entomologist, achieving the rank of Colonel.

Prior to retirement, he commanded a disease vector management unit stationed in Chicago, Illinois. Mr. St. Aubin’s industry affiliations, over more than 45 years, have been many and varied. He is a past member of the Board of Directors of the Chemical Specialties Manufacturers Association. He is a past member of the Board of Directors of the National Pest Control Association, as well as Chairman of the Food Protection and Sanitation Committee and member of the Project Development Council of that Association. He was a President of the Kansas Pest Control Association and was a Vice President of the Missouri Pest Management Association. In those positions, he was active in promoting the revision and strengthening of the pesticide laws of the two states.

St. Aubin established and operated Summa Pest Management Services, Inc., of Overland Park, Kansas for many years, selling the company in 1993. From early 1993 until late 1997, he was Director of the Division of Plant Health of the Kansas Department of Agriculture, serving two Governors and three Secretaries of Agriculture. Among other regulatory issues, the Plant Health Division managed the licensing and certification of all pesticide applicators, urban and agricultural.

Dr. Rajeev Vaidyanathan, – Associate Director, Vector Biology, SRI International

DrRVDr. Vaidyanathan is a medical entomologist who has worked on ticks, mosquitoes, sand flies, and bed bugs. He is part of the team from SRI that partnered with a Shenandoah Valley business to develop a rapid & specific bed bug detection kit. He organized the first bed bug symposium at the American Society of Tropical Medicine and Hygiene and is coauthor of a review article on bed bug detection (Vaidyanathan R, Feldlaufer MF. 2013. Bed bug detection: current technologies and future directions. American Journal of Tropical Medicine and Hygiene. 88: 619-625).

Dr. Vaidyanathan and his brother worked with the Harrisonburg Redevelopment and Housing Authority to publish the first analysis of the financial impact of bed bugs on lower-income housing (Wong M, Vaidyanathan N, and Vaidyanathan R. May/June 2013. Strategies for housing authorities and other lower-income housing providers to control bed bugs – Journal of Housing and Community Development 20-28).

He has worked closely with students, staff, and faculty at James Madison University (JMU) to identify the bacterial microflora isolated from bed bugs and characterize the genetic basis for pesticide resistance in this resurgent pest.

Dr. Vaidyanathan is pursuing projects to evaluate the efficacy of heat treatment and neonicotonoid insecticides as control strategies for bed bugs.